Weebly not letting me edit my website

[zipdangshop]

I have been using Weebly and love it, and today I was adding items to my library and then when i went to edit my site i just keep getting a spinning circle. I tried logging out, closing my browser, restarting my laptop and I'm not sure what the problem is. My wesite isn't working as a result, the top menu only shows three links instead of all of my item categories. HELP!!!! Did something change with the new Square online???

[Valentina · Accepted solution]

Hi @zipdangshop - a few others reported experiencing something similar within the past hour. Our engineers are aware and are on it, so things should be working as intended very shortly here.

Thanks for your patience in the meantime!

[ceoservices]

were you able to edit your weebly site? how to??

[BernadetteA]

I recommend reaching out to our support team @ceoservices There's a couple different things that could be going on, but a support rep can confirm for certain. Please log into your account and use this link to reach out. Thanks! 

[BigArt]

Nice thought, but reps are in hiding and do not respnd

[Unicornsme]

Hello I am experiencing the same thing. Weebly will not allow me to edit my site. I have logged out and removed the app from my I phone and re download it and signed back in and still received the same message

[Joe]

Hi there, @Unicornsme - thanks for letting us know. It looks like most on this thread were able ton get this resolved by reaching out to our Support Team. Would you mind flagging this over to them? We will work with you to make sure this gets solved.

[Unicornsme]

Sure thing thank you 

[Proper]

Just putting it here that this issue is happening to me today. I can make an item in square, but when I go to the "online" side of things, it won't show up. help! 

[Proper]

Also, the create an item button has disappeared on the weebly side?!?

[Ellie_]

Hi there @Proper,

Are you able to provide examples of items that are not showing in the Square Online portion? Also, can you please send a screenshot of the page that previously had the create an item button? 

[ericka1]

Hello I'm having trouble editing my website. It keeps redirecting me to square.

[BernadetteA]

Thanks for reaching out, @ericka1 👋

It's possible you may need to update your login information to Square. Can you post a link to your website so we can take a look? Can you also confirm if you received an email prompting you to update your account? 

Thanks in advance! 

[CorgiPruitt]

This happened to me today, it takes me to the edit page,  but nothing loads just a white background with greyish tiles... reloaded pages ,  logged out,  comp restarted and still nothing ... still the same white and greyish page.. 

[Kassi_]

Welcome to the Community, @CorgiPruitt - 

Which internet browser are you using to make those changes? If you haven't, give Google Chrome a try. 

Please let me know if you're seeing the issue with your pages loading.