Weebly app not working since migration?

After the square weebly integration happened I no longer have access to my weebly app on my iPhone. It was working fine until the app updated now I can no longer sign in. The app on my iPad still works as I have not updated that. 

Anybody else having these same issues?

 

This is very inconvenient since I can no longer view my orders on a mobile device and must always rely on the website working. 

I also have found that I can no longer view my form entries for the contact me option. On my weebly dashboard it shows there have been no entires even though I have had a few. 

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I'm sure I'm not the only one that relied on weebly sending notifications whenever an online order came through. With the recent switch over, I no longer have access to these notifications through the old weebly app. In fact, I can't even log in anymore. 

 

When I called Square, I was advised that I could set up my square for retail account to receive notifications. I did, and it works fine in-store, but it doesn't work on my phone. After reading a few threads, I see it's only available for tablets or the square for retail device. 

 

When will this feature be available for iphone apps? Too many of us are running around and can't be tied to our tablets. 

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Square Community Moderator

Hey @sgamache and @Popi,

 

I checked in with Weebly on this one and it appears the Weebly app doesn't support multi-site users at this time.

 

Really sorry for the frustration as I know the app was very convenient for many sellers.

 

I'll pass along your feedback to the Weebly team. 

Ashley C
Community Moderator, Square
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@ashc Ok so that makes more sense then. I don’t use both sites so how do I delete the one I am not using?

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Square Community Moderator

@sgamache 

 

I believe that our engineering team would need to delete any extra/additional sites you have since there's not a way for you or our regular CS team to delete it yourselves. 

 

Reach out to our direct CS team here- and let them know a ticket needs to be filed with engineering to delete the site you don't use. 

Ashley C
Community Moderator, Square
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@ashc thank you. I will try that and see if that helps.

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Square Community Moderator

@sgamache Any time!

Ashley C
Community Moderator, Square
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