This morning our website stopped displaying its design correctly. The content is still there, but the layout and navigation look broken. At first, even the editor view in Weebly was affected, but now the editor looks normal while the live site is still off.
When I checked the site in my browser’s developer tools, I noticed that the folder that should hold our theme files is empty. The only file showing up is a single script (a .js file), which seems to be causing the navigation to display incorrectly.
I contacted Weebly support, and they confirmed that multiple websites are experiencing this issue. They said an email update would be sent, but I have not seen one yet.
Hi @CodyCoyoteCTLAwelcome and thanks for posting!
I’d love to help get this sorted out. Is the navigation still showing incorrectly? A couple of quick things you can try are clearing your cache and history, testing on a different browser or device, or using an incognito window.
If that doesn’t do the trick, can you share the link to your site and, if possible, some screenshots of where the design looks off? I’ll be happy to escalate this to our team to take a closer look.
I’ll keep an eye out for your reply. Please tag me so I don’t miss it. Thank you!
Hi @CodyCoyoteCTLAwelcome and thanks for posting!
I’d love to help get this sorted out. Is the navigation still showing incorrectly? A couple of quick things you can try are clearing your cache and history, testing on a different browser or device, or using an incognito window.
If that doesn’t do the trick, can you share the link to your site and, if possible, some screenshots of where the design looks off? I’ll be happy to escalate this to our team to take a closer look.
I’ll keep an eye out for your reply. Please tag me so I don’t miss it. Thank you!
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