Unable to rearrange Category Items in Online Store

[ScottyN]

I'm unable to rearrange items in any Category in my online store.  I believe I have the settings correct, but the order is being ignored:

First, under "Website  > Edit Site" I choose the category page I want to edit, under "Item List > Arrange Items > Arrangement", I have "Custom"

Next, under "Items & Inventory > Categories" I am clicking one of the categories, then "Item List" then I can choose "Rearrange" .  The items are in the correct order here, but even if I make a change and save, it does not matter... the order of the items here is ignored on the website.

What am I missing?  Thanks in advance for any assistance.

[ScottyN · Accepted solution]

I was able to "fix" this myself, after much time and frustration.  Under "Item List > Arrange Items > Arrangement", I had "Custom".  I changed it to "Newest" instead, and saved and published.  I confirmed the site was showing items in that category by the newest ones first.  Then I changed it back to "Custom" and YAY the site is now showing the custom order that we already had set (under "Items & Inventory > Categories > Item List > Rearrange" )

I hope this helps someone else down the road!