Hi @Robbie412. Can you please give a little more information so that we might be able to help you. There is just not enough to go on. Specifically, does your web site send customers to a third-party site to complete their purchase? In other words, customers don’t buy anything directly from your Square web site?
Also, I’m confused by your comment about fees. Square doesn’t add any customer fees unless you add them. All fees (for processing or whatever) are paid by us for payments completed through Square. Customers have nothing to do with those fees.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
