Square Online collecting other taxes

Jenthom08 · ‎08-17-2023

We have one store with one location and one tax jurisdiction we sell online via Weebly for in-store pickup only. We sell both taxable and non-taxable items. We have our only tax jurisdiction in our tax settings set up. However, when I go to "Reports>Taxes" it looks like Square is collecting taxes for some other jurisdiction other than mine. There is no location code for me to enter on the sales tax payment website to find these jurisdictions. I would like to know more about how and why Square is collecting these taxes.

TheRealChipA · ‎08-17-2023

Hi @Jenthom08. Before I possibly try to help with this, I need to clarify something. The title of your post mentions “Square Online” and you placed this in the Square Online forum. But, in your post you mention that you “sell online via Weebly.” These are two separate products — Square Online and Weebly. Can you verify exactly which web site editor you use — either Weebly (by signing into a Square account, but uses the legacy Weebly editor) or Square Online (which is the newer website builder that Square offers).

Thanks!

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!