Square Appointments Interface

[brianwmniles]

Is there a way to customize the appointment scheduler text and interface? We're trying to use this for online catering appointments, and the words "booking" and "services" are odd to use. Plus the buttons aren't really showing as buttons - just text.

[mwess]

I'm looking to make a suggestion to Square and can't find a good way to do it, so I'll put it here in the hopes that someone at Square will read it...

The Square booking widget is UGLY.  Very, very UGLY.  Your POS is solid, and it's the only reason I'm here.  But we also sell services.  And right now I'm using a different booking app just because I can't tolerate how ugly your booking widget is.  So I have to use zapier to update square appointments so that I can checkout my service customers on my square pos.  It's annoying and ridiculous.  You're a professional company.  And it's just as easy to have a beautiful booking flow as an ugly one.  Go to Mangomint and look at their booking flow.  Then simply copy what it looks like.  Please.  I beg you.

[MayaP]

Hello @mwess, We appreciate this feedback on our Square for Appointments app. We are always looking for ways to improve our platform and would love to gets this input on our Appointments Ideate Board, our new process of tracking feature requests. When you have a moment if you can provide us with some more details on what our booking system is lacking and what your ideal booking process would be, we would be happy to pass this along to our team. Thank you again for your honest feedback. 

[mwess]

I'm really disappointed in how the interface looks and the inability to customize the widget in any way.  For instance, I'd really like to remove the appointment duration.  I can see why some would want it, but we definitely do not, because duration varies for us.  I'd like to be able to choose the font color and font type, font size, font attributes, etc.  I'd like to be able to collect additional information at booking, such as pet name and breed and upload a vaccination file.  None of this is difficult to implement and would make so, so much difference to your customers.