Slow loading times on my Square Online website (Not sure if square is even doing caching)

avanish_patel · ‎03-07-2025

Hi everyone!

I'm currently experiencing slow loading times on my Square Online store, and it's really hurting my user experience and Google ranking. According to PageSpeed Insights, my site’s Largest Contentful Paint (LCP) is around 4 seconds, and my Total Blocking Time (TBT) is over 5000 ms. Even the initial load sometimes takes several seconds, which isn't ideal for Google indexing or my customers.

I've tried Compressing and resizing images

Despite these efforts, my site still feels slow. Has anyone else run into this issue with Square Online? What are some best practices or workarounds you’ve used to speed things up?

Any insights or suggestions would be greatly appreciated!

Thanks in advance for your help

TheRealChipA · ‎03-07-2025

Hi @avanish_patel Can you please post a reply with your website URL? Thanks.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

avanish_patel · ‎04-10-2026

Hi @TheRealChipA

https://www.anayathreading.com/

Please run the tests and let me know what could improve the performance,

TheRealChipA · ‎04-10-2026

I just spent 6-7 minutes clicking around your site on my laptop (MacBook/Safari). Everything loaded VERY quickly. I noticed absolutely no lag time at all. Keep in mind that my home internet bandwidth is 1Gbps, so even your gallery loaded almost immediately. The same is true if I navigate around in my iPhone 16. It is very quick. That being said, are you saying that you are still having this issue on your devices? Or that your customers are? Because from what I can tell you have no issues.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

TheRealChipA · ‎04-10-2026

Also..... one thing that I can always recommend is creating a CloudFlare account and adding your website to it. They have lots of automatic tools (and some you can enable manually) that will help optimize any website.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!