Shipping wont work

[svenskasheep]

Hi there

I have a shop i created that has to launch on Monday.

I cannot set up the shipping profiles in Square correctly, they error when trying to save them but then show later.

When going to checkout on Iphone with Apply pay or card payment the shipping address says it "doesnt ship to your shipping address".

What am i doing wrong?

[Breffni · Accepted solution]

Hi @svenskasheep 👋 thanks for flagging this. 

I'd be happy to help. 

Let’s start by going through this article to make sure no steps were overlooked during setup, as that’s often the cause of situations like this.

If the issue continues afterward, could you confirm the following details?

• Are you using a default profile or a custom profile?
• Can you share a link to your site here and DM me an example of an address that should work but isn't?

I’ll take a closer look once I have that information. Thanks!