Shipping profile help

[esmithrrb]

I run a bookstore. So a lot of the items I sell are eligible for media mail rates. But there are some items that are not that would need to be excluded. I'd really like a way to offer a discounted rate that only shows up when a customer just has books in their cart. But I can't see a way to do that with the (honestly ridiculous at this point in ecommerce tech) limitation of one shipping profile per country. Am I missing something or will I just have to charge the higher shipping rates for ground on all orders?

[Sammie_C · Accepted solution]

Hi @esmithrrb, thank you for your post on the Square Community!

With shipping profiles, it is not possible to use the same country on a 2nd profile setup for orders. While you may not be able to create a 2nd profile using the same country for Order type profiles you can add multiple shipping rates to one profile. This page here goes into a bit more detail about setting up a shipping rate profile.

When a Shipping Profile is being set-up you should see two options available:

• Select "Order" to apply the profile to all orders available for shipping

• Select "Item" to charge a custom rate or set a destination restriction for individual items

From there, you can setup a specific Shipping Profile and rate for specific items if you select the Type dropdown below "Profile details" and select "Item."

I hope this helps a bit! Please let me know if you have any other questions on this. I am here to help.