Selling digital products

Hello,

 

I'm trying to add a digital product to my site (a PDF for download) but there doesn't seem to be a way I can fulfil the order automatically. 

 

I would need to send an email manually with download link, to each customer who purchased the product.

 

All I need is some way of sending an individualised receipt to customers who specifically bought that product. I could add the link to this email. is this possible?

 

thank you!

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Hi @decafbubble, welcome to the Seller Community 🙂 

 

Fulfilment of digital item orders must be done manually at this time. Depending on what you’re selling, you may be able to simply send the file as an email attachment. For larger or multiple files, you will need to upload and send your customers a link to access them.

 

I hope this helps!

 

 

Breffni
Community Moderator, Ireland, Square
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Hi @decafbubble, welcome to the Seller Community 🙂 

 

Fulfilment of digital item orders must be done manually at this time. Depending on what you’re selling, you may be able to simply send the file as an email attachment. For larger or multiple files, you will need to upload and send your customers a link to access them.

 

I hope this helps!

 

 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
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Yes, this would be a good feature to have.

I sell both physical and digital products and it is a hassle to deliver digital products.

I hope Squareup will look into this and enable us to sell automated digital products easily.

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I need some help here i have digital items for purchase.  I need a step by step tutorial, on how to actually sell these things. I need to place the entire file online so the customer can download the entire product. I believe it can only up load two pages. What process should i use to ensure when they make a payment the item is delivered in its entirety. Thanks

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