Sales Tax Broken

Can someone tell me how this makes sense please? All items in the list were taxed. My tax setting in Square is set to 7.75%

 

Screenshot 2024-10-21 202040.png

 

Please correct me if I'm wrong, but 6174 x 0.0775 = 520.335  not $486.76?

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Square Champion

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@neuroacoustic;

I can not explain what Happened with the Tax on this transaction, but I can help you try to figure this out.

If you log in to your Square Account on a computer and then on the Left side you see Transactions.  Tap Transactions, then another screen will appear with a date or date range. Select the date of this Transaction, and the click Export on the right side of the Screen.  You will get a drop down of 3 different types of exports for Transactions.  Choose the csv with Details to export.  This file can then be opened in Sheets, Numbers, or Excel for example.  Find the Transaction in Question and you will see each each Item sold and then more to the right is a column labeled Tax which will show how much tax was charged for that item so you may see if one was taxed the wrong amount.

Keith
Owner
Pocono Candle

Mark as Best Answer if this Helped you solve an issue or give it a thumbs up if you like the answer.
Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.

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Square Champion

Solution

@neuroacoustic;

I can not explain what Happened with the Tax on this transaction, but I can help you try to figure this out.

If you log in to your Square Account on a computer and then on the Left side you see Transactions.  Tap Transactions, then another screen will appear with a date or date range. Select the date of this Transaction, and the click Export on the right side of the Screen.  You will get a drop down of 3 different types of exports for Transactions.  Choose the csv with Details to export.  This file can then be opened in Sheets, Numbers, or Excel for example.  Find the Transaction in Question and you will see each each Item sold and then more to the right is a column labeled Tax which will show how much tax was charged for that item so you may see if one was taxed the wrong amount.

Keith
Owner
Pocono Candle

Mark as Best Answer if this Helped you solve an issue or give it a thumbs up if you like the answer.
Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.
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