Removing One Time Payment Option From Subscription Purchase

Hi hope all are well!

 

Here is a link where someone is advised on how to disable a subscription from being purchased as a one time purchase https://community.squareup.com/t5/Square-Online/I-want-to-remove-the-onetime-payment-options-from-al...

 

I cannot find this option anywhere in the dashboard. Does it still exist?

 

Is there a new way to remove the one time payment option from a subscription / payment link?

 

Example: https://checkout.square.site/merchant/ML2H0CT312YM4/checkout/XU5ZHYQ7LZGYIKNFDLO4AAYV

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Square Community Moderator

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Hey @itsTYT – Thanks for hanging in there!

 

Right now, this is a feature request. Feel free to share it on our Ideate Board, and we’ll keep you updated if any news comes up. Don’t hesitate to tag me if you need anything else!

MayaP
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Square Community Moderator

Hey @itsTYT  – Thanks for reaching out! I'm happy to investigate this further with you.

 

The thread you linked is from two years ago, so it’s definitely possible that changes have been made since then. When I check my demo account, I currently don’t see any options to set up or remove one-time payments.

 

I’ll tag some Super Sellers here who may have additional insights to share based on their experience.

 @JessPoynter @makedonas @JoeTend @Getonthebus @EcoAutoClean 

MayaP
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Square Champion

I appreciate the shoutout @MayaP 
Unfortunately I haven't pursued Subscriptions much since they aren't (and don't seem to show any signs of changing) conducive to my business needs. I've voiced concerns, but nothing has changed/improved/been spoken about so I stopped prioritizing Subscriptions and are doing things manually on my end. 

Really is a bummer because it would be nice to implement. 

Jess
Hair Designer | Certified Trichologist


Visit My Website - Scalp Haven Hair Studio
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Square Community Moderator

I appreciate your patience. Thank you for sharing your experience. I completely understand how frustrating it can be when a feature doesn’t meet your needs and your feedback feels unheard. I’ll make sure to pass along your concerns again to our product team. If there’s anything else you need, please don’t hesitate to let me know.

 
 
MayaP
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Square Community Moderator

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Hey @itsTYT – Thanks for hanging in there!

 

Right now, this is a feature request. Feel free to share it on our Ideate Board, and we’ll keep you updated if any news comes up. Don’t hesitate to tag me if you need anything else!

MayaP
Square Community Moderator
Sign in and click Mark as Best Answer if my reply answers your question
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Curious, how is it a feature 'request' when it is a feature that existed 2 years ago? That makes no sense. It would be easier, and more transparent to say "this is a feature we removed because we want you to upgrade". 

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