Product Images Not Showing

[Breffni]

Hi @Poppy7 👋 welcome to the Seller Community. 

Sorry to hear that you're having some trouble. I'll need to do some testing with the cookies myself, can you share a link to your site here? 

Thanks!

[Poppy7]

Hi Community,

My product images are not showing on my site.  The image boxes are just flashing grey/white and do not show the images.

I've tested this on Edge, Chrome, and Firefox, and the same thing is happening on all three browsers.  When I went to my site on each browser I selected necessary cookies only.  Is that the problem?  Is this a known bug?  

Can anyone help please?

Thank you in advance.

[doc_choc]

Hi @Poppy7 do you have a link to your site so we can take a look to see if we can replicate the problem?

[Sineaid]

Hi @doc_choc!

Thanks for reaching out on this one, and for always being willing to help other sellers here on the community.

It looks like the original issue was already resolved, but the conversation was continued on another thread. The threads have been merged together now to prevent any confusion. 

Thanks again! 

[Poppy7 · Accepted solution]

Thanks for your reply.  It seems to have resolved itself.

[Breffni]

Glad to hear it and thanks for letting me know @Poppy7

[assemblee]

Hi Breffni

We have this same problem, the image panes are flashing even though the thumbnails are showing. Any help would be so welcome, how to fix this please? 

Assemblee

[Breffni]

Hi @assemblee, 

Of course, I can take a look - can you share a link to your site? 

I'll keep an eye out for your reply.