Contactless reader

[23andco]

My contactless reader will no longer accept cards that need to be inserted. When I initially bought it, it wasn’t a problem, but it is no longer working.

[Ellie_]

Hi there, @23andco,

Oh no, we are sorry to hear that this is happening. Is it giving you a specific error message when trying to process cards? Have you attempted these troubleshooting steps? If it still gives you trouble, please let me know!