RSVP/Registration not working

[YogawithCara]

Hi there

The RSVP/Registration function on my Square profile doesn't seem tp be working. Users can fill in the form, but nothing happens when they click 'submit'.

Thanks. 

[Helen]

Hmm @YogawithCara that sounds odd. After they click Submit your customers should see a message like Thank you for your submission on the screen. 

This might be a browser issue so you could ask your customers to make sure they're not blocking cookies, to try disabling any browser extensions and to make sure javascript is enabled too. 

I recommend calling our CS team so they can take a look at your site. When you call it would be great if you could let the team know if your customers are booking from a mobile device or from a particular browser like Safari or Chrome for example.