“Published site not found” when try to add items to cart using my online store.

When customers are trying to add items to their cart using my online store, their receiving error stating, “Published site not found”, and when clicking the shopping cart, it gives error, “Error please try again”

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Solution

@Mayumix I have found the solution. Please try the following steps:

 

1. Go to https://www.weebly.com/home/domains after you login to your Square account.

2. Make sure your domains indicate green lights. If they indicate red lights, that means your domains may have issues (For me, I had to confirm my email address that is registered with my domain in order to turn it into a green light)

 

I hope that helps!

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Alumni

Thanks for posting! @mycountrystory - when I click on your site URL, I'm not seeing any "published site not found error". Were you able to get this fixed already? 

Justin
Community Moderator, Square
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I'm having the same issue, but I'm using a free domain, so I can't check it's status.

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Square Community Moderator

Welcome to the Community, @LilypadVR

 

Could you send over your URL? Is that the only issue you're seeing with your domain? 
 

I will keep an eye out for your reply👀

Kassi
Community Moderator, Square
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