Product

[#1]

In the product page, it says long description is empty drag elements here. What is that?

[#2]

Hi @pinkcricket 

That section would be for the more technical details of your product.  General example here if you scroll down the page.  I don't use Square Online, but you should be able to drop elements (from the side?) such as text, images, videos, and more .  This section is great to use for extra information about the product and to help build your SEO for that product.

I hope that clears up your question, and if not, just let us know!