Only sale price is visible on product bundle

I have created a bundle of products.

 

I have entered the original price as well as a sale price.

 

The descriptions says it will show the original price with a strikethrough.

 

When the bundles shows online, only the sale price is visible.

 

Why?

Screen Shot 2024-04-26 at 10.15.56 AM.pngScreen Shot 2024-04-26 at 10.16.24 AM.png

1,485 Views
Message 1 of 4
Report
1 Solution
Square
Solution

Hi @cmkruemcke 👋 thanks for your post. 

 

It looks like you may need to enable the 'Sale indicator' setting in Item Preferences. 

 

If the original price and sales price still don't show after doing so, please republish your site

 

I hope this helps 🙂 

 

 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 

View Solution >

1,446 Views
Message 2 of 4
Report
3 REPLIES 3
Square
Solution

Hi @cmkruemcke 👋 thanks for your post. 

 

It looks like you may need to enable the 'Sale indicator' setting in Item Preferences. 

 

If the original price and sales price still don't show after doing so, please republish your site

 

I hope this helps 🙂 

 

 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
1,447 Views
Message 2 of 4
Report

Thank you for the advice Breffni.

 

I did what you explained and the 'sale indicator' option in Item Preferences is not an option that I can click.

My only option is to click on "go to discounts".

 

I did just that, entered the sale price as it says to do and says that the original price will be shown CROSSED OUT.

 

It does not work. I even went to my online dashboard and hit "publish" to try that. Still does not work.

 

Is it because it is a BUNDLE? I tend to have a lot of issues with the bundle feature. For starters, they always indicate LOW STOCK when published online even though I have plenty of stock in all items in the bundle.

 

See images below to show what I am experiencing.

 

Screen Shot 2024-04-30 at 8.20.56 AM.png

Screen Shot 2024-04-30 at 8.29.15 AM.png

Screen Shot 2024-04-30 at 8.33.21 AM.png

1,416 Views
Message 3 of 4
Report
Alumni

Hey there @cmkruemcke

 

I just did a test on my personal account, and can report that the Sale Price button does work, and it opens up a new field to the right or Price that is called Online Sale Price. 

 

Here is a screenshot of what that looks like. 

 

I would recommend making sure that you are using the latest version of Google Chrome. If you are already using it, you can try clearing your browsing history and trying it again. 

 

I hope this information is helpful!

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
1,390 Views
Message 4 of 4
Report