Online purchases not syncing with library

[tf_spfld]

Purchases through my Square Online store are not syncing with my Item Library, thereby not reducing stock. I've had to close the online store as to not oversell any products. Any thought on how to fix this?

[HC_Charlie · Accepted solution]

Hello @tf_spfld thanks for your post. I'm sorry you're having trouble with this...check out this post about item sync and see if this is something that would help you solve your issue.

You can also check your sync settings in your online dashboard. Go to Online > Items > Item Sync.