Online order shows recipient but not purchaser

[tonydow]

I just recieved an online order from a person ordering something for someone else but the purchaser does not show in the order details in the dashboard, POS app or Invoices app. As the contract is with the purchaser, it is imperative that this is shown. It does show in the email I recieved under billing information but it needs to be within the order details primarily.

[tranguyen]

Hi @tonydow, thank you for raising this! I'd like to get some additional information about the order if possible: was it place placed with the gift option enabled? And you are looking for the Order Details section within the email to show purchaser details alongside the recipient details, is that correct?

[tonydow]

Hi Tra. As far as I know, it wasn’t placed with the Gift card option. The purchaser already shows on the email. It doesn’t show anywhere in the order details in the apps or dashboard. If I hadn’t seen the email, the apps and dashboard would indicate that the recipient had placed the order which is not the case. 

[tranguyen]

I've just sent you a private message there @tonydow to get some additional information to help me look into this further. Please keep an eye on your inbox!