Online Ordering Troubleshooting - Price ranges

azfoodtruck · ‎08-12-2025

I'm having an issue where my online store is displaying pricing for other locations as a range - how do I fix it so that it only shows one price (the one that is assigned to that location).

Also - my drinks are showing a price range; I suspect this is from when we had unit price and case pricing for all of these, but these variations were deleted many months ago. They do not exist any more yet they are still appearing in my online store front end.

When I click on Coke for example, the case pricing does not appear (it shouldn't because like I said it doesn't even exist in the item any more); yet the price range is still showing. How can I fix this?

TheRealChipA · ‎08-12-2025

Hi there @azfoodtruck. I'm not sure you can do anything about the first issue you mention. I need to do a little more research, though. To help with that, can you please reply with your online store URL?

Otherwise to your beverage issue, it sounds like you might want to do the nuclear option here -- just to rule out a ghost in your website. You can unpublish your website from your web dashboard > Online > Online Store > Website > Site Preferences. Scroll to the bottom and you'll see an Unpublish button. After you do this, just re-publish your site as usual and check the beverage items. Hopefully, the range will be gone for those.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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