I'm testing out creating online checkout links for subscriptions.
I created one with a custom field (called Address).
I used the link, got an email from Square saying that I had successfully setup the subscription.
I have a few questions:
1) Details in the form (e.g. phone, description, and my custom field) are not found anywhere in the Square system. These were entered when I checked out - how can I find these?
2) How can I edit the notification email that gets sent to customers? The one that says you have just setup a subscription? It is not in the notification emails that get sent when people buy an item from the online shop.
Thanks!
OK, I've managed to find the answer to (1).
If you goto Subscriptions, you can't find the details there. However, if you goto Orders the data is there (notes, and custom fields), along with Email/Phone.
If anyone knows the answer to (2) that'd be greatly appreciated!
Hey @RevRoasters,
Thanks for writing into the Seller Community!
At this time, the email notifications for subscriptions can't be edited. Having more control over customisation here would definitely be handy in case there you want to pass on more info to customers once they've subscribed. I'll pass this feedback on to our eCom team for consideration.
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