Need help with shipping options at checkout.

[adripaintstudio]

I set shipping under settings and shipping, but when I do a test, the checkout reads, location of customer is unavailable.  I added USA as region and customer location is in the USA.  Help, please.

[Goldneye]

HI, have you set your Shipping Profiles (how you charge shipping)?  When doing the test purchase, buyer address must be included before a shipping fee displays.

Online Dashboard, Fulfillment, Shipping, scroll down to Shipping Profiles (example US Free Shipping below)

[adripaintstudio]

Thank you. I did set the profiles to USA and territories plus shipping rates based on weight.  I also added box weight profiles.   How do I link items to specific boxes, i.e., small, medium, large?

[Goldneye]

HI, hopefully this Square Support page will help.  Not familiar with weight based, my settings are free shipping as shown previously.

https://squareup.com/help/us/en/article/6914-set-up-real-time-shipping-with-square-online-store

[adripaintstudio]

I appreciate your help.  🙂