My edits don't pub;ish no matter what I try - getting worse with years

I have an increasingly frustrating problem. I edit my site with updates, hit "Publish" check site and they are not incorporated. Getting worse with time and ready to change providers

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Square Community Moderator

Hi @BigArt,

I'm sorry you've had to reach out to us to report this issue! That's certainly not what we'd expect from a healthy site, so we may need to dive a bit deeper here to find the cause.

In order to take a closer look on my side, I'll need to collect some more information about the issue you've described.

Firstly, what browser are you currently using to log into your online Square Dashboard? Or, are you making edits to your site via the app?

Can you walk me through what kind of edits you're making? Are you uploading a large amount of files, or does your site currently include a high number of larger files (such as images or videos)?

If you're comfortable sharing, can you include the URL for your Square Online site in your reply? I'll be able to take a better look at this from my side this way.

Thank you!

Laurie
Community Moderator, Australia, Square
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