Solved: Re: Losing Domain Name??

sparkle2themax

Help! I received an e-mail today that square was changing it's pricing structure in January, but my website says I'm losing my custom domain name tomorrow and everything will be unpublished. What the heck is going on??? Seriously, one day notice? What do I do? I have 3 locations I sell in, it would be $150 a month!

Summer2024

Hi, @sparkle2themax !

You will not lose the custom domain you paid for. However, to use a custom domain, you must be on a Square Online paid plan. So once your free trial runs out, the above statement is correct. Your site will be unpublished until you are on a paid plan. This has always been a requirement to use a custom domain.

Let me know if you have any questions.

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Summer2024

Hi, @sparkle2themax !

You will not lose the custom domain you paid for. However, to use a custom domain, you must be on a Square Online paid plan. So once your free trial runs out, the above statement is correct. Your site will be unpublished until you are on a paid plan. This has always been a requirement to use a custom domain.

Let me know if you have any questions.