Logo is Blurry on Email Receipt

[emilyz123]

Hi there, I have uploaded my logo according to Squareup specs under our branding (1280 px wide) and the logo is very clear on my end. In all of my customers email receipts, however, the logo is appearing blurry/out of focus. 

Is there a way to troubleshoot this? I think something is happening once I upload where Square side is compressing this logo.

[WoodCandleCo]

Hi there! What format is the image you posted? JPEG, PNG, etc? That might help with troubleshooting! 

[emilyz123]

I've tried both! Currently have it uploaded as a PNG, though

[commandrea]

Since this is the top link for the query 'Square logo is blurry on payment link' allow me to offer a solution and support never offered a solution, allow me to share what worked for me.

Save your image as a high quality PNG at 2560px x 2560px.  IGNORE the fact that Square tells you to use 450px. Hope this helps some people, especially for the desktop version.