Items updated in Square inventory as unavailable, but they are still showing on website

[SheilaL]

I updated some items in my Square inventory yesterday, but they are still showing in my website available for purchase. How can I fix that?

[livelycafe]

We've been having the exact same problem for 3 days now and are losing business because of it. I cannot get through to Customer Support either.

[MayaP]

Hello @SheilaL I am sorry the items keep showing up, that is frustrating. Is this still happening? 

[SheilaL]

Yes.

[MayaP]

Hello @SheilaL I am sorry this has not been resolved yet. Please contact our support team so we can look into this further, 

squ.re/contactsqsupport . 

[MayaP]

Hello @livelycafe I hate to hear you are having a similar issue as well. In order to truly get this resolved quickly it is best you speak directly with Square Online Support. You can reach the team at 

1-855-700-6000 squ.re/contactsqsupport.

What happens when you try and contact support?