Items in a category aren't displaying online in the same order

[windingtrail]

I've noticed recently that even when I specify a custom order for the display of items in a category they do not appear in that order in Square online. Is anyone else having this issue? How do I fix this?

[MayaP]

Hello @windingtrail — thank you for your patience. I’m happy to look into this further.

Could you share a few photos of what you are seeing on your end? That would be really helpful. Just to confirm, is the issue that when you arrange items in your Square Online Dashboard, they do not appear the same way on your live site? If possible, please also share the link to your site.