Item Catalog Not Syncing with Weebly Online Site

I'm trying to integrate a Print on Demand service with my Square site, but the integration adds SKUs to the item catalog, but won't sync with my online website. I've checked the item sync and its set to Visible and show that the item should be visible online, but when I open the item with the online editor it says it set to Visible on "no websites". When I update to should be visible on my website, it won't let me save the change and I get a message that says "something went wrong, try again".

 

Anyone figure out a fix for this sync issue?

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Square Community Moderator

Hi @dirtbagvtg - I'm sorry to hear that this issue with your Square Site has brought you to the Seller Community😥

 

This does sound off, but it's difficult to pinpoint what may be happening without looking at your account and settings with you, which we aren't able to do via the Seller Community. For this type of issue, I suggest that you get in touch with our Support Team. If you haven't already, please reach out to Support directly by logging into your Square account and heading here.

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



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