Issues with deleted item still appearing on website.

[Cassa001]

Hi All, I've seen this posted a few times with fixes, unfortunately, none of the workarounds have worked for me so hoping support can assist. 

I've done a bulk delete of items and quite a few are still visible on the live website. 

I am unable to find them nor select them to do a manual delete. These items also state they are 'out of stock'. 

Item codes are:

EOT1324, EOT1367, EOT1210, EOT1229, EOT1227, EOT1219, EOT1207, EOT1288, EOT1336, EOT1347, EOT1313, EOT1346

I would really appreciate the help.

[Katie_SQ]

Hi @Cassa001, 

Thanks for reaching out.

I've taken a look at your website, and I can see the items you're referring to. I've gone ahead and escalated your case to our Advanced Support team, so they can take a closer look at this for you. 

As soon as I have an update from the team, I'll reach back out to you here.

Thank you for your patience in the meantime.  

[Katie_SQ · Accepted solution]

Thanks for your patience @Cassa001!

The team have reindexed your site from their side, and I can see that the items mentioned are no longer visible on your site. 😊

If you have any other questions, please don't hesitate to reach out!