I was having issues with my product pictures for the online site not looking correct, and then I found a post that said to save it in a SQUARE 720 x 720 file size. I did that and now my images look correct after making some alterations using a flyer design website.
It looks great on a desktop and the full picture is showing, but on my mobile phone (iphone 11) its cutting off the image and I really would like to have this appear just like the desktop site.
Please help.
Thank you!
Sounds like a bug. What browser are you using for the mobile view? Can you take a screenshot and show Ecom CS? @streetmasters
Sure, so on the desktop the image is the correct size showing the full picture but on my iPhone it cuts off the image. Would be awesome if it were the same I understand mobile sites are formatted differently but at least for the main page would be nice and clean if the images were the same as the desktop
thank you
this is how the image should show normally.
I checked on my iPhone and I see the same thing you do, @streetmasters. It's possible this is a bug with the Featured events section, but it would best if our support team to a look. Can you use the link that Justin gave above and contact our support team? Thanks!
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