Is there a way for my Website to combine inventory counts from my B&M and my Mobile both?

(I asked about this back in 2024, and at the time, there was not a solution. But, figured I would reactivate this question, as I know a ton of enhancements have been released in the past couple years)....

 

We use Square for Retail and have a Brick & Mortar store, as well as a mobile boutique. We also have a website / online store thru Weebly and connected to our Square accounts. We currently have all inventory tracked under 1 "location" but would love to be able to better track which items/counts are in our Mobile and which are in our Brick & Mortar. We considered setting up a separate Location in Square to accomplish this, but from what I have read, our online store would only be able to pull inventory from one of the "locations", not combine both, which is not ideal as we have access to both sets of inventory regularly to fulfill online orders.

 

For example, if we have 2 Small Hoodies in stock (one physically in our Brick & Mortar and one physically in our Mobile), but say we sell the one from the B&M, we would still want our online inventory to show the item as available because we still have 1 available to sell, even though it is physically located in our Mobile. 

 

We don't necessarily need customers to see 2 "locations" on the web (nor do we want them to have to choose a location to shop from / see available inventory) - the tracking is more for internal purposes so we can keep track of what items are where at any given time. 

 

I have been researching threads for hours and can't seem to find a good solution, but thought I'd put it out there in case anyone has any ideas. (We are doing our semi-annual inventory in a couple weeks, so this would be the perfect time for us to change anything to help accomplish our goal if its possible).  

 

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Thanks so much for taking the time to outline your workflow and for the detailed example, @CLW, that’s really helpful, and I can definitely see why this setup would be important for your business.

 

At this time, Square doesn’t support combining inventory counts from multiple locations for a single online store. When using multiple locations, the online store can only pull inventory from one selected location, rather than aggregating stock across locations. Because of this limitation, we don’t have a current workaround that would allow you to internally track Brick & Mortar and Mobile inventory separately while still showing a combined available quantity online. This is an existing feature request, and your use case aligns closely with what other sellers have been asking for as well. While I don’t have an ETA to share, feedback like yours is valuable and helps our product team understand how these tools are being used in real-world scenarios.

 

I know that’s not the answer you were hoping for, especially with inventory coming up, but I really appreciate you sharing such a thoughtful breakdown of your needs. If anything changes or new options become available, we’ll be sure to share updates.

Ellie
Community Moderator, Square
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