Is anyone having trouble logging in from the browser? Is it loading the data endlessly?

[White_Petal]

Is anyone having trouble logging in from the browser? Is it loading the data endlessly?

[Summer2024 · Accepted solution]

Hi @White_Petal ! 

Are you still having this issue? My advice would be to try clearing your browser's cache and cookies. If this issue persists after clearing your cache and cookies, please attach a screenshot of what you are seeing so I can assist with troubleshooting further. I have provided instructions for how to clear cache for Chrome and Safari below. 

To clear your cache and cookies in Google Chrome, you can do the following: 

1. Open Chrome
2. Click the More button in the top right corner
3. Select Clear browsing data
4. Choose a time range, such as All time or Last hour
5. Select the items you want to clear, such as Cached images and files and Cookies
6. Click Clear data

• Close and restart your browser to see the changes

To clear your cache and cookies in Safari on an iPhone or iPad, you can do the following: 

1. Go to Settings
2. Tap Apps
3. Tap Safari
4. Tap Clear History and Website Data

To clear your cache and cookies in Safari on a Mac, you can do the following: 

• Open the Safari app
• Select Safari > Settings

• Click Privacy

• Click Manage Website Data

• Select one or more websites

• Click Remove or Remove All