Is anyone else having issue getting the app to wok

So currently the Weebly appl is saying it is not supported by with my iPhone or my iPad. If was working just find on Sunday morning 3/5 and by the afternoon it start with the "not supported" thank you in all in advance.

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Square Community Moderator

Hi there, @Anomie,

 

Thanks for reaching out about this! Are you able to provide a screenshot of the error you are receiving? 

Ellie
Community Moderator, Square
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I have sent in the reply to the email.

and now I can’t get the app to sync to my online store

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Square Community Moderator

Hey there @Anomie stepping in @Ellie_ while she is out. We aren't sure which email you reached out if you can send it again? What happens when you try to get it to sync? 

MayaP
Square Community Moderator
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Postmaster reject the email just got that this morning. And it’s not syncing at all. So I have to do all my work on the web. So if I put in new product through the app it doesn’t sync to the store. 
and if you could tell me how to upload the image here I will just do that lol

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0CE37419-9386-42F8-B9DD-FA9DA67440F8.png

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lol I got it that’s the image I get when I try to get into the Weebly app this has been gone for about 2 weeks now. Doesn’t work on my phone or my iPad

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Square Community Moderator

Following back up here, @Anomie, it appears this is happening because you have multiple sites in your account. At this time, our app is not able to work on accounts with more than one Square Online site. We apologize for the inconvenience! 

Ellie
Community Moderator, Square
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I only have one account - and it’s been working fine up u til 2 weeks ago. 

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Square Community Moderator

For clarification, @Anomie,

 

Our records do show there is another site in the account that was migrated over. We unfortunately are unable to delete that site in order to resolve this issue. Moving forward, you would need to use a desktop to edit the site. 

Ellie
Community Moderator, Square
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