I upgraded to plus now more confused then ever.

[BUG]

I'm confused with SQ online, SQ Dashboard, SQ up, Square retail, I sell in store and trying so hard to get it online as well, some of it goes on there and some do not. Every time I call they send me generic directions and gets me more confused... Where do I create an item ? I want it both on line and in my check out...  Does the on-line and retail SQ sync?  

[pessosices]

Hey @BUG 

You’re totally right, there are a lot of square products and it can get confusing! 

Luckily your items on Square Online and Square Retail should totally sync, especially if you have Square Sync turned on. 

You could create the item either in Square or Square Online, and they should sync over and reflect on both places. 

I usually recommend making the item in regular Square and then hop over to Square Online and edit any online ordering settings. 

Let me know how this goes for you and if you have any other questions