I can not get my variations to show in order

[JSpencerNAA]

Ive been pulling my hair out all afternoon trying to get my variations to show in order. its a size dependant listing so id like it is size order, ie ss6, ss8,ss12,ss16.
i have it set in correct order everywhere but it still displays out of order, how do i fix this?

[Katie_SQ · Accepted solution]

Hi @JSpencerNAA,

Thanks for reaching out with your question.

Looking at the item Heliotrope on your site, it seems the variations aren't currently visible because your store isn't accepting payments at the moment.

Could you please confirm if you're trying to reorder the item image gallery as shown in your last screenshot? 

Item images can be reordered by following the steps below:

1. Sign in to your Square Dashboard and go to Items & Orders > Items > Item Library.
2. Click on the item to open the Edit item page.
3. Locate the uploaded images and drag and drop them in their desired order.
4. Click Save.

If there are other places where these variations are displaying incorrectly, please feel free to send through a photo/screenshot, and I'd be happy to take a closer look. 🙂

[hyacinthp]

Hello people, I was struggling with this, and I couldn’t really get the solution to work for me… but then I realized, it’s because you have to have all of your variation images with the main item images to put them in the order you want!

If you’ve already uploaded images to all of the variations:

Edit item > “Browse Image Library” > under “item images”, select all of the images, then rearrange in desired order and SAVE

if you haven’t uploaded the images to all of the variations

Edit item > “upload” > upload your images to the main item image gallery, then rearrange as needed > select the primary images for each variation and SAVE

So, yes, the solution to this thread absolutely does work! But I just added some extra clarification for people like me who missed the part that all of the photos had to be in the MAIN photo gallery together to prevent them from getting all jumbled up on my website 😂

Have a great day, everyone!