Huge delay Square dashboard to Online

This has to be a bug. 

 

Typically when we would add an item to our dashboard within a few minutes it would be on our site. Now that's not the case. Even when I edit the item using the "Edit in Square Online" when I refresh the page under Online Items and search it's not there. And it's not on the website. 

 

We also activated a location for preorders for an event and it took over an hour for the location to update with the items. 

 

Anybody know what's going on?

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