How to set up Insurance on Shipped Online Orders

[EcoAutoClean]

The title of this thread has been edited by a Square Moderator from the original: "Insurance on shipments"

Hey my Square Fam!!!! I ship detailing supplies and id like to to find a way to charge the client for extra insurance or not, this is something goshippo offers on my end but Id like the client to be able to select yes or no.  I was purchasing from a shopify site recently and they had a "buy insurance for XYZ" button on the user end...

Anyone with any insight??? Thank you!!!

[_Violet · Accepted solution]

Hello @EcoAutoClean and thank you for your question.

While there isn't a feature to add on shipping insurance cost in Square Online Store, you can connect Shippo to Square Online to quickly and easily to take advantage of the feature you mentioned that they offer. You can find further details and set up the integration here in the App Marketplace. 

I hope this information is helpful but please let me know if there's anything else I could help with!

[EcoAutoClean]

Hey there - go shippo doesn't all that on their end apparently..only with another online store site. 😥,,

[trystin-wlan788]

If Shippo doesn’t allow customers to select insurance directly during checkout with Square Online, one workaround is to create shipping insurance as an optional product or add-on in your store. You could add a small product like “Shipping Insurance Protection” and let customers include it in their cart if they want extra coverage. Some sellers also add it as a checkout note or optional service item so buyers can choose it before completing the order.

This approach keeps things transparent and allows customers to decide whether they want extra protection for their shipment.

Also, if you run an online store and ship products frequently, it’s always good to think about protecting not only shipments but also other parts of your business and lifestyle. For example, many entrepreneurs who work from home also share tips about pets and home life on communities like https://share.google/CM3b9sbdENvWeZXA3  which focuses on dog care and pet-friendly living.

[trystin-wlan788]

That’s actually a smart workaround. Adding shipping insurance as an optional product or add-on makes a lot of sense, especially if the platform doesn’t support it directly during checkout. It also keeps things simple for customers since they can clearly see the option and decide whether they want extra protection for their order.

Transparency like this is really important for online stores because it builds trust with buyers and reduces disputes if something happens during shipping. Many small business owners who run stores from home also share tips about balancing business, home life, and even caring for pets. I recently came across some helpful articles on The Doodle Tribe about dog care and pet-friendly living: https://thedoodletribe.com/