How to process sales out of USA

[Tecle]

Currently I am in Mexico, but my business is in USA, and the payment platform declined processing payment, how I am going to solve or process the payment.

[_Violet]

Hi @Tecle - I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏

I noticed you posted this on the Square Online board but are you referring to payments on your Point of Sale? If so, Cross-border card payments are unsupported. This means that card transactions attempted outside of the country where you activated your Square account can’t be processed with Square. However, you can accept cash transactions while traveling internationally. You can find more details here.

If you are referring to Square Online Checkout Links, those are only available for domestic sales. If you’d like to sell online internationally or create a fully customizable e-commerce website, you should take a look at Square Online.

I hope this information is helpful but please do let me know if you have any additional questions.