Solved: Re: How to hide or collapse time-based categories

abrokenangel · ‎04-03-2025

Hi, I recently upgraded so we can use time-based categories. We're setting up a new menu where Brunch, for instance, will only be available during a certain time of day.

It seems to have worked, but how can I hide or collapse the category when it's not available? For instance, right now it says "Next available Friday 10:30 am" and each item says "Available later" but the Brunch category is at the top and large, so customers will have to scroll past it in the afternoon/evening to order.

Thanks!

TheRealChipA · ‎04-04-2025

Hi @abrokenangel. I did a little research and determined that, at this time, you can’t do anything about this behavior. This seems to be the way that Square Online’s time-based categories were designed. Your only option is to head over to the Ideate Board and submit a feature request to the Square Online team. When you do, please come back here and post a link to it and I will definitely support/upvote that.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

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TheRealChipA · ‎04-04-2025

Hi @abrokenangel. I did a little research and determined that, at this time, you can’t do anything about this behavior. This seems to be the way that Square Online’s time-based categories were designed. Your only option is to head over to the Ideate Board and submit a feature request to the Square Online team. When you do, please come back here and post a link to it and I will definitely support/upvote that.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

Summer2024 · ‎04-04-2025

Hi @abrokenangel !

Like @TheRealChipA has said, this is showing as intended. Right now, there is no way for time based categories to not appear at all when they are not available. You can always head over to the feature request board and propose your idea!

Let us know if you have any other questions.