I want my customers to be able to go in and type what they would like on their item
Hey @Cdorsey2!
Thanks for posting in the Seller Community.
You can enable the ability for customers to leave a note in checkout. I would suggest that within the item description, you advise your customers to leave a note with what customization they would like. You can enable customization through Square Online > Settings > Checkout > Advanced Settings:

I hope this was what you're looking for! Let me know if not ✨
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