Hello @Ann2024 thanks for your question. Just to confirm, you're enabled in your Square Dashboard at: Square Dashboard > Account & Settings > Fulfillment . And clicked on Pickup? If this is enabled, I'd check at the Item Level...there is also an option in each Item as to how it can be fulfilled. You'll have to go into an item and click on EDIT under Fulfillment methods...(see screen shot below). I suspect maybe PICKUP is not turned on in this spot.
