I would like to start a square account but the website is not accepting my personal information. I would like to talk with someone to help me get registered but until you are registered it is impossible to find any contact support. ALL I WANNA DO IS REGISTER!!!! and it keeps telling me they cant verify my identity. They want a street address but I live rural and do not have one. I have a 911 address and a P.O. box number. Is there anyone that can help me to get started?
I would like to start a square account but the website is not accepting my personal information. I would like to talk with someone to help me get registered but until you are registered it is impossible to find any contact support. ALL I WANNA DO IS REGISTER!!!! and it keeps telling me they cant verify my identity. They want a street address but I live rural and do not have one. I have a 911 address and a P.O. box number. Is there anyone that can help me to get started
I'm very sorry for the frustration. You are required to enter a physical mailing address to activate your Square account. Once your account has been set up you can use a PO Box address to receive your free reader. If you're still running into trouble you could try these steps:
I am having issues having my identity verified by Square! I thought it was done, but when I went to accept payments it didn't work 😞
All my info is correct. The only thing I can think of is that I have another square account (with a different email) for a different organization. They prompted me to sign in wit the other account, but I can't figure out how to verify my identity and get payment.... Help? Thoughts?
Hi @Zoe666,
We're not able to assist in the identity verification process butyou can try these tips from the Support Center to see if they help.
I registered a non-profit organization 501(c)3 and entered my personal information in order to get it started. I recently received a notification from the IRS because they listed all the non-profit income as my personal income. I have deleted that Square account, but need to start another by March 1 when we will reopen the non-profit store.
How can this be done without my personal social security number being the one of record. I would like to use the organization's Federal id.
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