Having trouble adding a "Donation" section to Square Online

The title of this thread has been edited by a Square Moderator from the original: Trying to add a Donation section.

 

I'm trying to add a "Donation" section to our Donations page.  I can, but I'm unable to edit the default title or description.  It looks like the box containing that text is behind a larger box, and I can't get to it.

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Square Champion

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Hey @NedLib.

 

So, the donation section works slightly differently than other sections in Square Online.  In this case, the title and descriptions are exactly the same as the donation item in your item library.  In other words, you can’t change them in the editor, but rather you change them by changing the name and description of the donation item in your directory.  This allows you to quickly change donation items on your donation page, especially useful if you run multiple donation campaigns that change regularly, like many non-profits do.

 

Anyway, when you add the section, you’ll see that you have the ability to tie your donation section to a donation item.  Do this, make sure that the item linked has the name and description you want, and all will be great.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

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Square Champion

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Hey @NedLib.

 

So, the donation section works slightly differently than other sections in Square Online.  In this case, the title and descriptions are exactly the same as the donation item in your item library.  In other words, you can’t change them in the editor, but rather you change them by changing the name and description of the donation item in your directory.  This allows you to quickly change donation items on your donation page, especially useful if you run multiple donation campaigns that change regularly, like many non-profits do.

 

Anyway, when you add the section, you’ll see that you have the ability to tie your donation section to a donation item.  Do this, make sure that the item linked has the name and description you want, and all will be great.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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