Getting 404 error when trying to Edit Item Information

https://square.online/app/square-sync/deeplink/square/item/UJGGJAZQSPHHJXF2EBQBEMHW

 

Hi Team,

 

For some reason, starting today, I am not able to Edit Item Information when editing my website.

My item and category is visible. To Experiment, I removed the category altogether, and was getting the same error. I also tried to unpublish and publish the site again, but it didn't work.

 

Could you please help - very much appreciated!!

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Thank you for quick response, David!

1. Tried to clean my browser cache +  tried editing from incognito window - still 404

2. Did not find "Resync" option in Dashboard > online > items > Item Sync (I'm not showing "Sync settings")

3. Item can be accessed directly from the Library just fine! 404 only persists in Edit site mode

4. What would be the best way to contact support with this particular issue?

 

This error happens with all items unfortunately.

 

 

Thank you!

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