For Square Online, can we have a way for customers to toggle the currency that is displayed?

I am currently in the process of converting over from selling through Etsy to selling through Square Online. A feature that is very clearly missing is the ability for customers to display the prices in their own currency. This is especially critical because the majority of my customers are in the US and the prices are displayed in Canadian dollars (frustratingly, without any indication that they are Canadian dollars such as "CAD"). This means that US customers are going to think the prices are 30% higher than they actually are, which will deter sales. Can we please have the option to toggle currency, or at the very least, the option to display "CAD" after prices so that customers wont think we are overcharging?

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Square Community Moderator

Hi @witchhazeldice,

 

Thanks for reaching out to us here on the Square Seller Community to share your suggestion 👋

 

At this time, the ability to for customers to display the prices in their own currency is a feature request. Although this feature isn’t currently available with Square, it’s a great idea. I do understand how confusing it can be!  I recommend you submit a Feature Request here. This will help our product team get visibility and track other Sellers’ interest in your request. Important: When submitting a request, make sure to include the desired feature, and provide the details of how this feature will help your business succeed (how would you use it and what you expect from it).

 

To learn more about how feature requests work, please see this post from one of our Seller Community Moderators. Additionally, you can also share your suggestion on our new and improved Ideate Board 💡

 

In the meantime, keep an eye out for any updates, here, in our Seller Community. We appreciate your input! 🙂

MayaP
Square Community Moderator
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