Feature Request: Customer file upload for personalized products, multiple newsletter opt-ins

[EurekaTec]

Hey everyone. I'm surprised I couldn't find another post about this on the forums, but these are two features that our business could really use. We've trialed other less secure, less consistent eCommerce platforms that actually had these features built in (WooCommerce, to name names) but are disappointingly missing in Square/Weebly's Online Store offering. These two things being: 

1. The ability for my customers to upload files (usually vector graphics, reference images, CAD, or 3D models) for the purpose of customizing their order. For example, we sell custom vinyl decals and stickers out of our shop - if a customer could simply supply us with a photo to be printed on their sticker(s), our workflow would be so much better.
2. The ability for my customers to opt into specific newsletters, segmenting the content so customers that are only interested in our 3D printing side of things don't need to be bothered by news from our personalized gifts shop.

I was simply curious if these features are even a consideration for the Online Store team, because I'm sure they'd help more stores than just our own.

Thanks regardless!

[Joe · Accepted solution]

Hi there, @EurekaTec 👋 Thanks for reaching out to us here on the Seller Community! Happy to have you join us here. Always happy to see new faces in this space. Our hope is that the Community will prove to be a valuable resource as you grow your business with Square.

First things first, these are great suggested features! More than happy to pass along each of these to our Product Teams for visibility. If you're curious about the process of Feature Requests within Square and the Seller Community, take a look at this helpful resource. 

While I can't specifically confirm whether or not these features are currently in development, we will continue to tag the appropriate teams here to be able to easily update you should anything come down the pipeline. Again, posts like this are the only way we know what our Sellers are needing or wanting to see! I specifically like your idea for item or category specific opt-in newsletters - this would be so helpful to many!

Again, we will bounce back should we have any updates to share. Thanks, again! 

[EurekaTec]

Hey @Joe, thank you for your reply! 

I appreciate your time and willingness to pass this on to the appropriate channels. I've been really pleased with your guys' receptiveness to suggestions, and seller-first approach to building the platform. Keep it up, and thanks again 😊

[whatspoppinelle]

Has anything been to add this type of feature?

[_Violet]

Hi @whatspoppinelle- Thanks for reaching out to us here on the Square Seller Community to check in on this.
 

At this time, these suggestions from the original post on the thread are still considered feature requests. Although this feature isn’t currently available with Square, it’s a great idea and I can see how it would be beneficial to your business.

I’ve shared your feature request with our Product Team, as they are constantly improving our products based on feedback like this. To learn more about how feature requests work, please see this post from one of our Seller Community Moderators. 

In the meantime, keep an eye out for any updates in our Seller Community. We appreciate your input! 🙂

[jasondelorme]

Moving on 1 year later and this options doesn't seem to be available or if it is I can't seem to find it.  Will this be available at some point?

[BernadetteA]

Hi @jasondelorme Thanks for posting.

I don't see any updates at this time, but we'll make sure to let you know if things change. Is this a feature you would use on all of your items, or just a few?

[MysticCity]

We Absolutely need the Upload Image Feature. 2023 is about customization and personalizing products, when a customer chooses to order one of my custom shirts for say... They need to send me the image they want put on it. So i am now forced to contact that customer trade emails just to receive an image that should be linked to the orders origin itself. This way a customer could select size, and color they want in check out and simply add the image they want on the custom item chosen. We do sublimation, vinyl, custom iron-on graphics and prints and as a paying square member in a customization business this would make me love paying my dues even more. Please Square Make this an option ASAP.