Solved: Enabling SLL - HELP

Monna · ‎07-10-2023

Hello All! I have been looking into this issue, I know my question was already asked but I still can't resolve my issue. I go into SETTINGS my only choices are:

General

checkout

sales taxes

tracking

units

There is nothing to hit for SLL. What the heck am I missing?

For the record I did purchase my domain through hostmonster.

THANK YOU

TheRealChipA · ‎07-11-2023

You’re good. Square owns Weebly. But web site tools for each are separate. If you log in at Weebly.com it’s Weebly with a Square sign in. So….

Sign into your Weebly dashboard. Go to Settings -> General. Scroll down and you’ll see an SSL section (see my screen shot). SSL should be enabled, but if it is not you can enable it here and republish.

Let me know if you have any other questions.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

View Solution >

TheRealChipA · ‎07-11-2023

Hi @Monna. I’m not sure what SLL stands for. But since you said something about a domain, is it possible that is a typo, and you meant SSL, which is a security protocol for web sites? Also, are you using Weebly for your website, or Square Online?

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

Monna · ‎07-11-2023

You are right, SSL!

I think I'm using Square but I log in with Weebly.

I don't know! How can I tell?

Thank you!

Monna · ‎07-11-2023

Hi!

Thank you for your last message today the 11th. I couldn't reply to it so repling here.

I do NOT see what you see. I log into Weebly, hit the setting. I see nothing that you have in your screen shot. btw, can I upload my screenshot here?

Thank you, Chip.

Monique

TheRealChipA · ‎07-11-2023

You can. Screen shot it. Then start a new reply, click on the little camera icon above the message composition box and attach your screen shot.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

Monna · ‎07-11-2023

I figured it out. I had to get into the website. There are two settings.

It is being configured. I hope not to have to contact you again.

I appreciate the help!
M

TheRealChipA · ‎07-11-2023

I’m glad to hear that! No worries. I rarely use Weebly and find it hard to navigate every time I have to! Have a great day!

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

Monna · ‎07-11-2023

Wait,

I'm almost positive it's square!

M

TheRealChipA · ‎07-11-2023

You’re good. Square owns Weebly. But web site tools for each are separate. If you log in at Weebly.com it’s Weebly with a Square sign in. So….

Sign into your Weebly dashboard. Go to Settings -> General. Scroll down and you’ll see an SSL section (see my screen shot). SSL should be enabled, but if it is not you can enable it here and republish.

Let me know if you have any other questions.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!