Hi there, @KreativeK8s, thanks for reaching out to us with your query!
Yes, it is totally possible to set up an automated 'Welcome' email to be sent to each new subscriber.
You can set up Automated Campaigns from your online Square Dashboard. These are emails sent to customers on an ongoing basis following a one-time setup. They’re only sent to customers that meet the specific criteria for each type of email.
Just so you're aware for future reference, there are several types of Automated Campaigns available:
Welcome: This email is sent to new customers within 24 hours of their first purchase and encourages them to come back again.
Winback: This email is sent to lapsed customers. Your lapsed customers are those who made three purchases within a six-month period but haven’t returned in the last six weeks. This message is meant to bring them back.
Birthday Offer: This email automatically sends a coupon to each customer seven days before their birthday.
Birthday Collector: If you’re missing birthdays for some of your customers, this campaign will help you collect them. This email will ask up to 50 customers per day if they want to share their birthday with you, and it will add their birthdays to your Customer Directory when customers complete it.
The emails will continue to be sent until they are turned off.
A Square Marketing subscription is required to send these emails if your free trial has ended.
Please reach out with any further questions!
Laurie
Community Moderator, Australia, Square
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